We are thrilled to announce that HRAPP is the proud winner of SoftwareSuggest 2019 Best Customer Support Award.
HRAPP is migrating to a new sign-in method starting from 29th November 2019. We are introducing Single Signon (SSO) for our HRAPP customers to enhance security and faster access. Users should be able to log in to HRAPP with their email address / corporate id.
SSO is an extremely hot topic among enterprises, education organizations, and consumers alike. Almost daily, we hear about a data breach being discovered in the news. Often, the response to such an intrusion is for the impacted users to change their passwords and enable some type of SSO and MFA authentication on their accounts.
SSO tends to be cited as the most common fix (or augmentation) for the shortcomings of passwords or just as a general alternative to passwords altogether. While there is a lot of truth to SSO and MFA providing additional security controls and protection, there are also many other things to consider.
Let’s start with the basics. Before we can discuss what SSO is, we need to understand basic authentication. User authentication is a process used to prove that a person is who they claim to be. There are two steps in the authentication process: identification and verification. During the identification step, a user presents the claimed identifier to the identity system or application. The most common identifier used is the standard username / email (e.g. jdoe or firstname.lastname@example.org).
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The verification step is where the user must prove that they are who they say they are. This is done by providing or generating information that verifies the binding between the information and the identifier. The most common method used for verification is the standard password (e.g. MySecretPassword_123!).
With the new SSO, HRAPP usernames are going to be replaced with your email address and the same password which you are currently using. You can use the same credentials to log in to our partner's applications as well. . A single account can be used across all our applications and partner applications and vice versa.
We recommend all HRAPP users, update your email address to the employee record to make sure you have continuous access to sign-in. If you are not sure where to add the email address please follow the video guide in the link below to update the employee record. Alternatively, you can also contact our support team to assist you with the migration process.
In case if you are not able to update the email address today, not to bother. It can be done later as well individually for each employee and requested for sign-in link from HRAPP.
Navigate to the employee module
Edit the employee profile
Enable "Allow User Sign In" to enable the employee to login
Fill in the Employee Mail at the Job Info Section
Hit finish to submit the details
Alternatively, you can contact our support team at email@example.com to process the data in bulk.